Training on ISO standards, such as ISO 9001 or IATF 16949, is essential for organizations aiming to implement or improve an effective management system.

Management Solutions Group (MSG), offers tailored ISO training solutions to enhance compliance, efficiency, and competitiveness. In this article, we explore the benefits of ISO training and compare three delivery methods—custom training, online training, and standard in-person training.

Why ISO Training Matters

Courses & Workshops Developed and Facilitated By

Rocky Kimball, Linda Schoonerman, Robert Coles, Amy Ip Tran, Sherryl Acey, Lestie Carey, Tom Stembaugh, Jeanette Clark, & Brandon Kerkstra

Internal Auditor for

• ISO 9001
• IATF 16949
• ISO 14001 EMS
• ISO 27001
• ISO 45001
• AS9100
• ISO 13485
• ISO 17025 for laboratories
• ISO 17020
• Auditing IATF 16949 Core Tools

Overviews for:

• ISO 9001
• ISO 14001
• ISO 17025 for labs
• ISO 13485
• AS9100
• ISO 27001
• Core Tools for Practitioners and Auditors
• ISO 45001
• ISO 17020
• IATF 16949: 2016
  • Process Mapping 1-day
  • Procedure Upgrade 1-day

ISO 14001 Workshops for

• Aspects & Impacts Determination
• Environmental Management Programs
• Setting Objectives and Targets
• DOT Hazardous Materials Shipping Training

ISO 45001 Workshops for

• Hazard and Risk Assessment
• Safety Operational Controls
• Safety Regulations
• Setting Objectives and Targets

Supporting Tools Training

• Corrective Action Workshops
• APQP, FMEA, & Control Plans
• APQP & FMEA for Tooling and Equipment Manufacturers
• PPAP
• Control Plan Development
• DFMEA Development
• PFMEA Development
• DVP&R Development
• SPC
• Problem Solving
• Project Management
• Calibration
• Gage R&R (MSA)
• Time Management
• Conflict Management
• Measurement Uncertainty
• Development of fixtures and gages for MSA, poke-yoke, ergonomics (not designing on CAD)
• Excel for Industry – developing SPC, GRR, Capability templates, scrap reports, pivot tables, etc.
• Lean Manufacturing & Value Stream Mapping
• Process Mapping Workshops
• CMMI & SPICE Requirements
• Error Proofing Processes

Other Training

• Technical Team Building & Technical Leadership Development using DISC Methodology
• Business Improvement Processes
• Sales Training
• Team Building / Project Team improvements using the Wiley 5 Behaviors Model and Assessments

MSG provides on-site training and coaching to develop management and leadership skills by using some of the most effective tools in industry, including:

• DiSC® Behavior Profiles
• Customer Coaching sessions
• Team Building Workshops
• DiSC® Time Mastery Profile Workshops

In the course of its experience with dozens of small companies, MSG has developed a body of solid, practical advice that top management can use to take their organizations to the next level. Depending on the needs of the client, MSG may emphasize the softer skills of running a business, such as team building, constructive criticism, effective communication techniques, and conflict management and resolution.

MSG offers workshops on-site to train company employees in internal auditor functions, process mapping, APQP/FMEA, PPAP, SPC, and other aspects of quality and process management.

The benefits of our onsite workshops are:

• Improving organizational, team, and individual performance.  Every organization is un unique: culture, climate, environment, mission, and challenges.  Your team benefits from a powerful, collaborative learning experience targeted with your organization in mind.
• Timely & Relevant.  Working on relevant and current examples that produce results.  Solutions developed during the learning event are relevant to your organization’s daily work in achieving immediate results.
• Improving team effectiveness and shared understanding. Participants build better internal networks with colleagues, exercise and strengthen teamwork, and develop shared goals that impact efficiencies and effectiveness back on the job.
• Cost-effective training and education experience. MSG brings the training to you and allows employees to stay connected to their ongoing work requirements before and after class.

Brandon Kerkstra and his seasoned staff have given keynote addresses and motivational speeches before trade organizations, conferences and industry groups on topics including:

• Exceptional customer service
• Excelling at manufacturing or service quality
• Team building and communications for success
• Capitalizing on diversity
• Conflict management and resolution
• Using the quality tools of today to compete in the future
• Capitalizing on continuous improvement
• Launching programs and saving money

Any of these presentations can be modified to meet the needs of a particular organization.

Here is what our clients say:

• "High Energy, High Motivation" - April C., Lund International
• "Good Job - Easy to understand, knowledgeable, humorous" - Bart S., Wells Manufacturing Corp.
• "Rocky used material that was well organized and to the point. His interesting and cheerful personality made the day go fast" - Keith B., Harbison-Walker
• "Enjoyed Rocky's input on real life situations and experiences" - Gary B., Suspa
• "The auditing process was transformed from mystifying mumbo to a guide for genuine money saving methods" - Francis S., North American Refractories Co.
• "Brandon does a good job of presenting & explaining. I feel that everybody left with some good knowledge..." - Michael B., Wells Manufacturing Corp.
• "[Rocky's] incredible ability to look at the broad picture of production [and] how to improve and help the company save money & improve production - Teresa A., Dextech